Home Help

Who wants any Tom, Dick or Harry entering their home or any random ‘cleaning’ franchise without suitably trained staff or insurance blundering through their unmentionables?  “Not me!” we hear you shout.  Then you’ve come to the right place.

Age Concern is THE trusted brand for Home Help Services in Lancashire.  Our reputation is built over many years and is second to none.

To this day and despite all the newfangled technology, our largest referral source is word of mouth.  That’s happy customers recommending Age Concern to their friends and families because we bring home the bacon, literally!

We pride ourselves on delivering a tailored service that is bespoke to individual needs and we strive to put you at the heart of everything we do.

Our greatest asset is the staff we employ as they do the job because they ‘love it!’.

Careful consideration is given to matching staff with customers to ensure you get the best possible service and a consistent point of contact.

All our Home Help staff have received ‘Covid-19 Infection Control’ Training and wear full personal protective equipment  (PPE) whilst working. This protects both our staff and you, keeping everyone safe whilst still being able to provide this essential service. 

What We Offer

  • General Cleaning Duties

    Washing up

    Laundry and ironing

    Cleaning, vacuuming, dusting and polishing

    General tidying and other light household duties

  • Shopping

    Supporting the customer to prepare a shopping list

    Shopping for the customer at an agreed supermarket

    Unpacking and putting away shopping as directed by the customer

  • Additional Services

    Preparing or assisting with preparation of light snacks or ready meals


    Help to tackle loneliness and isolation

    Reassurance for families and carers that loved ones are being looked after

  • When? Where? Who?


    Monday to Friday 09:00 – 17:00


    Preston, Chorley and South Ribble. We are looking to expand our reach and if you live nearby then give us a call and we’ll see if we can fit you in!

  • What We Charge

    £22.20 including VAT

    £18.50 for those assessed as VAT Exempt

    Companionship, tackling loneliness and isolation are all bonus features of using the Home Help service!

    Require a minimum of one hour per week and payment is taken via direct debit.

  • How To Access

    We try to be as accessible as possible and the main referral routes include:

    Tel: 01772 552879

    Referrals are accepted from members of the public and partner agencies alike.

    In a nutshell, we help with most things around the home from cleaning to changing bedding and food preparation. .

    Most importantly we offer a lifeline to many vulnerable people through a trusted and friendly face, a chat and regular social interaction that has literally saved lives.

  • “I would not stay in my home if I didn’t have the help from Age Concern”

  • “Its the only time I get visitors when my Home Help comes every week.  It’s wonderful to chat and my home is nice and clean too!”

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