Facilities Coordinator

Facilities Coordinator

Established in 1981, Age Concern Central Lancashire provides a wide range of quality services primarily aimed at older people and their carers within the boundaries of central Lancashire. Our aim is to support people to live well and age well.

This role supports the work of the Operations and Assurance function and is key to smooth and safe operations across the organisation. It supports the legislative requirements with regards to Health and Safety, a safe and comfortable office environment that is conducive to staff and volunteer health and wellbeing and ensures that the IT and telephony functions meet the business needs of the staff to enable them to work effectively and efficiently.

Job Title: Facilities Coordinator
Department: Operations and Assurance
Reports to: Head of Innovation and Assurance
Base: Beech House, Leyland
Weekly hours: 36
Salary: £19,500 FTE

This post is a 6 months temporary contract with a potential of becoming permanent.

Closing date: Monday 28th September 2020 at 9.00am
Interviews: Monday 5th October 2020
Please note that we may bring the closing date forward, if we receive a high number of applications. If you are interested in this role we advise applying sooner. Only successful candidates will be contacted.


The Facilities Coordinator will:

Under the direction of the Head of Innovation and Assurance, develop a schedule of preventative maintenance, respond to urgent maintenance calls and participate in the creation of emergency preparedness plans:

• Responsible for managing buildings and equipment maintenance schedules.
• Provide facilities management support to a number of properties, as directed by the Head of Innovation and Assurance.
• Be the first point of contact for internal and external customers seeking Facilities support and information.
• Ensure that all compliance inspections and works are carried out, whilst keeping up to date records, and follow up on outstanding actions.
• Procure and maintain waste transfer documentation.
• Manage the list of preferred contractors.
• Perform contractor checks.
• Liaise with contractors regarding planned and emergency maintenance.

Under the direction of the Head of Innovation and Assurance support staff and volunteers to get the best from technology and, using technology, help staff and volunteers increase efficiency and improve performance, whilst ensuring the smooth running of our systems:

• Be the first point of contact for IT issues and raise issues and actions with the commissioned IT specialists, liaising with them on agreed actions.
• Maintain an asset register of IT equipment and telephones.
• Allocate and reallocate IT and telephone equipment to meet the needs of the business and staff requirements.
• Provide basic troubleshooting for basic recurring IT issues, including providing training and instructions to staff if appropriate.
• Manage the central printer facility, including liaison with the provider, set up and management of staff users and administration of the letterhead overlays.

Under the direction of the Head of Innovation and Assurance to ensure that any risks identified within the working environment are properly controlled so far as is reasonably practicable. Conduct regular Health and Safety (H&S) audits to ensure safety procedures on site are in place and working.

• Assist in carrying out safety procedures when needed.
• Deliver the agreed Health and Safety actions identified by the organisation’s nominated Health & Safety specialists.
• Offer guidance and support to staff and volunteers in line with the H&S policy and H&S handbook.
• Bring organisational related health and safety matters to the attention of the Head of Innovation and Assurance at regular intervals.
• To be responsible for ensuring that all pertinent documents are readily available for inspection.

Other duties

• Achieve the level of computer competency as required for the role.
• Participate in and contribute generally to the organisation’s activities, attending meetings and conferences as required.
• Participate in the organisation’s fundraising and promotions and events, working with other members of staff and volunteers.
• Undertake other duties which may be required by the organisation that are consistent with the duties and responsibilities of the post.


The organisation is committed to supporting continuous professional development (CPD). There is an expectation that the post holder will complete mandatory training within the probationary period and maintain a level of competence throughout their employment with us. Training includes Safeguarding, GDPR and Health and Safety. This list is not exhaustive.

Essential Skills and Attributes

• To have the use of a vehicle for work purposes and be prepared to visit other Age Concern locations.
• Good administrative skills.
• High level attention to detail.
• Excellent communication skills with the ability to communicate clearly with staff both verbally and in writing.
• Ability to multi-task and problem solve.
• An ability to demonstrate a commitment to the values and culture of the organisation and to demonstrate integrity, whilst having a positive and enthusiastic attitude.
• Professional behaviour.

For an informal discussion please contact Claire Farnhill (Head of Innovation and Assurance) on 01772 269099.

For this position only a CV is required.


  • Select file from your computer
  • Cover letter to include details of how your skills match the job description and person specification